Delivery Information

Payment and delivery

- All the products of Hayk Avanesyan can only be purchased with 100% prepayment.

- Ordered goods which have been stocked in Ukraine will be send by "Nova Poshta" within 5 business days (free of charge).

- Ordered goods outside of Ukraine are sent by DHL. For more questions about payment and delivery conditions contact us. 

Call +380500444992

Exchange and Return 

- The customer has the right to reject the goods within 14 days .

- Return of  the products  are possible if the products haven't been used, have been kept their appearances, original packaging, consumer properties  and  if there is also evidence of its purchase from the seller. 

- If a dispute arises between the customer and the seller about the presence of defects of the product and the reasons of their occurrences ultimately the seller conducts an expertise of the product which is prescribed by the legislation of Ukraine.

- The customer does not have the right to reject   high- quality goods if he /she is having individually defined properties.

- Determined list of products aren't subject to return by the Decree of the Cabinet of Ministers of Ukraine 172 of 03/19/1994.

- Refunds are made within 10 business days.

Important 

- The products which are made of the order of the clients cannot be returned or exchanged